I-CiviCRM (/ˈsɪvi ˌsiːɑːrˈɛm/ SIV-ee C-R-M) iyisuthi esekelwe kuwebhu yesofthiwe yomthombo ovulekile yamazwe ngamazwe yokuphathwa kobudlelwane besifunda esiwela ngaphansi kwerubrikhi ebanzi yokuphathwa kobudlelwane bamakhasimende. Yakhelwe ngokukhethekile izidingo zamaqembu angenzi nzuzo, okungezona zikahulumeni, kanye namaqembu alwela amalungelo, futhi isebenza njengohlelo lokuphatha inhlangano. I-CiviCRM yakhelwe ukuphatha ulwazi olumayelana nabanikeli benhlangano, amalungu, ababhalisile bemicimbi, ababhalisile, abafuna izicelo zesibonelelo sikahulumeni nabaxhasi bezimali, kanye nabathintwayo. Amavolontiya, izishoshovu, nabavoti - kanye nezinhlobo ezijwayelekile zoxhumana nabo bebhizinisi njengabasebenzi, amaklayenti, noma abathengisi - bangaphathwa kusetshenziswa i-CiviCRM.